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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement: Harrington, H. James, Esseling, K., Nimwegen, Van: 9780070267794: Amazon.com: Books
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H. James Harrington | Quality Magazine
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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement: Harrington, H. James, Esseling, K., Nimwegen, Van: 9780070267794: Amazon.com: Books
Webinar with H. James Harrington on Streamlined Process Improvement | Quality Digest
The Five Phases of Business Process Improvement (BPI)
Chapter 7: Process Modeling, Process Improvement, and ERP Implementation
Chapter 3 Business Process Improvement (part 1) Things to ponder: In today's information age, our business processes can become dependent on the information. - ppt download
